Niagara's Managed Services Provider - Bowes IT Solutions
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Networking & VoIP

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What’s Included?

For Networking

  • Network design and implementation

  • Internet connection, sales and consultation

  • Managed firewall and VPN configuration

  • Switch and access point installation and maintenance

  • Wireless surveys and coverage optimization

  • Cabling coordination (if were can’t do it, we have trusted partners who can)

For VoIP

  • Business-grade hosted or on-site VoIP phone system

  • Desktop, mobile, and browser-based calling options

  • Auto-attendants, call queues, voicemail-to-email

  • Direct dial numbers, extension-to-extension dialing

  • Ongoing support and management

  • Optional hardware such as desk phones and conference units

Reliable infrastructure. Clear communication. Seamless performance.

Tired of dropped calls and unreliable Wi-Fi? Your network is the heart of your IT operations, and your network and phones need to just work.

We can help.

We design, configure, and manage business networks that are fast, secure, and built to scale. We make sure everything, including your internet connection, your firewall, switches, cabling, and wireless access points, is professionally installed, properly secured, and proactively monitored.

Need phones? Our fully managed VoIP service gives you a modern, flexible phone system without the complexity. Your team is can work in the office, remotely, or on the road, and stay connected with a professional phone system that works anywhere.

This isn’t a “set it and forget it” service. We monitor and support your network and VoIP infrastructure just like we do your computers and servers. If anything goes wrong, we’re on it fast.

Want to Modernize Your Network or Phones?

Let’s talk about what’s slowing you down and how we can fix it.

Contact Us Today
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Who is our Networking and Phone Service Best Suited For?

This service is ideal for Niagara businesses that:

  • Are moving or opening new offices

  • Have unreliable Wi-Fi or VoIP issues

  • Have nagging network problems their IT support can’t seem to fix
  • Need secure remote access (VPN)

  • Want a professional phone system with flexible options

  • Are tired of waiting on the phone company

We work with a wide range of industries, including law firms, manufacturers, and non-profits. You may be in one office or spread across multiple locations, we’ll keep you connected.

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Can we use our existing phones or network equipment?

Possibly. We’ll evaluate what you have and let you know if it’s compatible or holding you back. In some cases, reusing existing gear is fine. In others, a small upgrade makes a big difference.

Do you install cabling?

We handle some cabling, but we don’t get involved in extensive fishing cable projects or those that require opening walls, for example. For those projects, we coordinate structured cabling work through a trusted partner. In either case we take care of the project for you and ensure that the job is done right the first time.

What if we already have a phone system?

If you’re happy with it and it’s working well, great. Sometimes it’s best to leave well enough alone. But if it’s outdated, hard to manage, or too expensive, we can show you what a modern, cloud-based alternative looks like.

Is your VoIP service reliable?

Yes. We only work with providers we trust, and we design every setup for call quality and redundancy. If you have a solid internet connection, you’ll have a solid phone system.

What happens if our internet goes down?

We can configure mobile apps, automatic call forwarding, or backup circuits to keep things running in an outage.

Ready for fast, reliable connectivity?

Let us design a network and phone system that works the way your business does.

Contact Us

Niagara’s Tech Support Services

We approach IT with a simple principle – Keep IT Simple without scrimping on features. We’ve built a proven process that gets IT right every time. Like a Tim Hortons coffee or a MacDonald’s Big Mac. Give your staff the tools they need to succeed.

Enabling only the features you need on technology that grows with your business makes troubleshooting and maintenance a breeze. When you need a new feature, our technology isn’t crippled. We turn it on, document it, monitor it, and your business grows effortlessly.

Don’t leave a critical business component to chance. Talk to us today.

Confidential Information and Password Management Policy

What’s New

Smoother, smarter dictation in Windows 11

Smoother, smarter dictation in Windows 11

by glen | Dec 1, 2025 | Tech Update

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Address

38 Dorothy St.
Welland ON L3B 3V7

Email Us

info@bowesit.com

Call Us

(289) 479-5606