IT Services for Niagara Businesses
Fast, people-first computer support for businesses across St. Catharines, Niagara Falls & Hamilton
Or call 289-479-5606 for immediate help
Who We Are
We believe your business technology should just work. Our job is to keep your systems running reliably, without headaches, frustration, or downtime. We live and work in Niagara, and we support small and mid-sized businesses with managed IT services that are responsive, practical, and work for people, not computer gurus.
With over 20 years under our belt, we bring both technical expertise and real-world experience to every client we serve. Whether you need day-to-day support, help moving to the cloud, or better security, we take care of the details so you can stay focused on your business.
If you’re looking for a true IT partner that understands your business, speaks your language, and takes your IT needs seriously, we’d love to connect.
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Why Choose Us?
Local, approachable team
No call centres. When you get in touch, you reach someone who knows your setup and cares about keeping it running smoothly
Proactive, managed IT
We don’t wait for things to break. We monitor, patch, and plan, so you avoid downtime before it even starts
20+ years in Niagara
We’ve helped local businesses stay productive, secure, and stress free since 2003
Responsive, professional support
We take your business as seriously as our own. When you need help, we do it right and we do it fast.
IT Support & MSP For People
We’re Not Just About Computers
Bowes IT Solutions has been Niagara’s trusted technology partner for over 20 years, serving businesses across the Niagara Region, including St. Catharines, Niagara Falls, Welland, and beyond. Founded in 2003 by Glen Bowes, a seasoned IT professional with over 30 years of experience, we are committed to helping local businesses thrive through customized, proactive IT support and customer-focused solutions.
At Bowes IT Solutions, we believe great IT support is more than just technology; it’s about supporting people. That’s why we place customer service at the heart of everything we do. Our clients rely on us for fast, reliable, and honest support, and we take a proactive approach to minimize downtime and prevent issues before they affect your operations.
We specialize in Managed IT Services, Helpdesk Support, Cloud Solutions, and Cybersecurity businesses, non-profits, and other organizations in the Niagara Region. With flexible IT service packages tailored to each client’s unique needs, we’re here to help businesses and organizations achieve their goals.
As a local IT company, we’re committed to providing accessible, dependable service to the Niagara community. From ensuring the security of your network to implementing cloud-based solutions like Microsoft 365 and SharePoint, we’re dedicated to helping Niagara businesses grow and succeed with the right technology.
At Bowes IT Solutions, our mission is simple: supporting people and their work through technology. Whether you’re looking to optimize your operations, strengthen your security, or simplify your IT management, we’re here to be your trusted technology partner.
IT Helpdesk & Support
Get solutions in minutes, not days, by phone, email, or on-site.
Managed IT Services
We monitor, patch, and protect every device 24/7, so you don’t have to.
Cybersecurity
Endpoint Detection & Response + SOC monitoring to stop ransomware before it starts.
Microsoft 365 & Cloud
Migrations, licensing, and automation tailored for Canadian privacy laws.
Networking & VoIP
Rock-solid Wi-Fi, switching and phone systems that scale as you grow
Backup & Disaster Recovery
Full image backups and cloud failover for true business continuity.
Frequently asked questions
These are some of the questions potential new clients as us all the time.
Are you based in Niagara or do you just service Niagara?
Bowes IT is and always has been based right here in Niagara. We’ve been based in Welland since we opened in 2003. Unlike many other MSPs you’ll find in a web search, we live and work in Niagara and offer our services outside of the Niagara Region as well, not the other way around.
Do you work outside of Niagara?
Yes, we provide managed IT services across southern Ontario and Canada. We work with organizations with staff located from BC to Newfoundland and Labrador. We even store computers for them so that we can quickly ship a ready-to-use computer when a new person joins their team. If we need physical access to a device, we arrange to have it shipped to us for repair, send a partner IT company onsite, or drive or fly to them ourselves. We solve problems, not matter what it takes.
Are you available to come onsite, or do you only work remotely?
Our staff are all from Niagara and visit clients here every day. We also work remotely when it makes sense to do so. Our IT support tools let us access your computers anytime from anywhere so that we can quickly solve problems and let you and your team get back to work.
Do you supply computers and other IT equipment?
Yes, we do. We have accounts with just about all Canadian IT suppliers, and we shop for the best prices and equipment available. Our team selects the right equipment for you so that we always provide the right solutions — never too little and never too much.
Is our business too big or too small for you to work with?
Our specialty is working with small and medium-sized businesses (SMEs). On the small side, we work with 4 or 5 employee businesses and on the medium side, we work with organizations with over 150 employees. If you’re a good fit for us, and we’re a good fit for you, we will give you the best experience possible, regardless of your size.
How do we get started?
We usually have a brief meeting with potential new clients to get an overview of your business, your IT systems, and the challenges you face with them. If we don’t think we’d be a good fit for you, we’ll tell you at this point before proceeding and wasting anyone’s time. Every business and IT setup is unique, so if we’re a good fit for you, we’ll suggest next steps that make the most sense for your specific needs. Often, that involves a visit to fix an immediate problem, a proposal for ongoing service, and/or any other measures that will make your quality of life with your IT better.
Contact Us
Visit Us
Mailing Address
38 Dorothy Street
Welland Ontario, Canada
L3B 3V7